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Frequently Asked Questions

4

Says “error, contact your service provider”
My TV is frozen, cutting in and out, the sound isn’t working, has a streaming error, is stuck on the Swift TV logo
My remote isn’t working, I can turn it on but it won’t do anything
My TV box power is on but the screen is black

Troubleshooting

3

TV Remote Guide
TV Troubleshooting Guide
Internet Troubleshooting Guide

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Updated on April 15, 2020

Internet Troubleshooting Guide TV Remote Guide

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